Refund Policy

You can cancel FoundRev.com at any time, from one click in Settings. You keep access through the end of the billing cycle you already paid for. We do not refund unused portions of a month. If something genuinely broke and you couldn't use the product, email us within 7 days of the charge and we'll refund manually.

FoundRev.com is a $197 monthly subscription billed at the start of each cycle. To cancel:

1. Log in to your dashboard
2. Go to Settings, Plan
3. Click Manage billing
4. Click Cancel subscription in the Stripe Customer Portal

Cancellation takes effect at the end of your current billing period. You keep full access until then. No retention call. No exit survey.

We don't pro-rate refunds for partial months. If you cancel on day 28 of your billing cycle, you still keep access through day 30 and you don't get back the unused portion. We charge monthly, not by usage.

We also don't refund subscriptions that have already successfully generated drafts you used or could have used. That's what you paid for.

If the product genuinely broke during your billing period and we couldn't fix it for you, we'll refund the last charge manually. Examples:

• Drafts failed to generate for an entire week and we couldn't resolve it
• Push-to-Klaviyo broke and remained broken for several days
• Your account was unreachable for more than 48 hours due to our error

Email bryan@foundrev.com within 7 days of the charge with what happened. We respond within one business day.

If you believe a charge is wrong, please email us first before opening a chargeback with your card issuer. Chargebacks cost us a $15 fee whether the dispute is valid or not, and the resolution is the same either way: we refund you if the charge was wrong.

Refund or billing questions: bryan@foundrev.com.